British Airways Arrivals London Heathrow Lounge

At London Heathrow, British Airways have an Arrivals lounge in Terminal 5.

It has showers, lots of them, space to eat and work, a spa, and a dedicated Concorde Room breakfast room.

This is very welcome if you've come from a long-haul flight, as it give you a chance for a wash and a feed before heading onto the tube back to the office.

However, it is very small, and access is very tightly controlled.

London Heathrow British Airways Arrivals lounge review

If you land at London Heathrow in the early hours on a British Airways flight, the arrivals lounge is where you want to go.

To get to the lounge once through customs turn left, and go up the escalator, and after one flight turn right to get to the Arrivals lounge.

The British Airways Galleries Arrivals lounge in LHR Terminal 5 is different from a normal lounge. There is no booze for example, but there are racks of newspapers, and a vast number of shower rooms. As you go in there is the main dining room right from here are the main lounging areas, with similar seats to upstairs, but many more Televisions on the wall.

Food

Food is, as you would expect, breakfast orientated.

There is a full Buffet Breakfast Bar, where you can see the food as it's being prepared in the kitchen.

If you want a full English, this is the place to get it, with very good bacon and mushrooms. If you want healthier options, there is melon and yogurt too.

Note that in First Class you can turn right to the private Breakfast Room for waiter service.

Bar

There is no bar in the Arrivals lounge.

However, somewhat surprisingly, there is champagne, in a bucket on the worktop.

Bathrooms

It is for the Elemis Travel Spa why most people come to the arrivals lounge. It has treatments designed for those who've been on a plane for 8 hours or more, including a Hydrotherapy area with a thumping 94 shower rooms. Don't just ask for a shower: there are three types, including full body jet, steam shower and a deluxe massage.

While you're in the shower, there's a perk in the form of BBC radio - you can listen to the today programme by just turning the dial to position 4 on the shower wall. Finally, there are the cabanas, which has a new Infinity bathrooms where the water continually rolls through the bath and over the sides to keep it clean and fresh.

Demand for a cabana is very high. Just beware of the noisy drains when the bath empties.

Business Facilities

There are of course Internet computers, and piles of newspapers, with all the UK daily papers.

There is also suit pressing.

Free wifi.

Access

Access if only permitted for passengers in First Class and Club World. Gold Executive Club members are also permitted in (no guest) if they have come off a long haul flight in economy, but that's it: no access for oneworld, or Silvers.

Video: British Airways Arrivals Lounge

British Airways Arrivals Lounge video - Click to play

British Airways Arrivals Lounge video - Click to play

British Airways Arrivals Lounge video - Click to play

Also view: Video 4

British Airways Arrivals London Heathrow Lounge
Rating 7 out of 10 3.5 star rating out of 5
Location T5, Landside after customs Terminal 5
Opening hours 0500-1400 only
Lounge for: British Airways
Access First & Club World, Gold Executive Club members only, no guests.

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London Heathrow Airport Guide