American Airlines Arrivals London Heathrow Lounge

The brand London Heathrow American Airlines Arrivals Lounge is now fully open - and it's a good one.

The AA Arrivals lounge LHR is located on the right of the Terminal 3 Customs Hall, upstairs on Level 2, after immigration and customs. Just go through the sweep of people around the arrival railings, and upstairs in the lift.

Designed as a 'pit stop' after collecting your luggage, as somewhere to collect yourself and what remains of your mind after a long haul flight and before hotels in London are open, the contemporary lounge is one of the world's few arrivals lounges you'd actually want to stop off at, and indeed spend some time in.

NEWS: The brand new American Airlines Arrivals Lounge in London is now open.

London Heathrow American Airlines Arrivals lounge review

The Terminal 3 lounge has been "meticulously designed" according to American Airlines, and offers complimentary "refresh and revitalise" services to including 29 spa-like shower rooms kitted out with C.O. Bigelow toiletries, and an express clothes pressing service.

Like all arrivals lounges are London Heathrow, it is designed simply as a pit-stop for early morning arrivals before heading onto the tube or the HEX as most hotels will not let you check in before 11am in London. However the lounge is open as late as 3.30pm and offers lunch and even afternoon tea.

The arrivals lounge is designed with business travellers in mind, with a business centre and a meeting room.

Food

London caters Rhubarb provide food in the American Airlines London Heathrow Arrivals Lounge, and have a fresh and dynamic menu for American Airlines.

Food alternates every four weeks including Eggs Benedict, superfood salads, fresh fruit smoothies and pancakes.

There is a large hot buffet section, where you can get yourself a full cooked English, with bacon, sausages, beans, eggs and mushrooms.

There are also cold cuts, cheese and ham.

Menus are on the tables for cooked to order items.

Bar

Unusually for an arrivals lounge, there is a champagne bar.

Business Facilities

There is a large computer room, with fast modern PCs, a printer and photocopier.

There is also one small meeting room.

Bathrooms

There are 29 single shower rooms located inside each bathroom, with rooms kitted out with C.O. Bigelow toiletries, and an express clothes pressing service. Just hang your clothes in the 'door' in the door, and within minutes they are pressed for you.

There are often queues for the showers, so you'll need to get into the queue as soon as you get to the lounge.

Access

The American Airlines London Heathrow Arrivals Lounge opens 5am and closes at 3.30pm. This means it is accessible to the Qantas arrival flights.

The American Airlines arrivals lounge Heathrow LHR is open for passengers arriving on a same-day flight in First and Business Class on American Airlines.

It is also the Qantas London Arrivals Lounge, and the lounge for British Airways Terminal 3 Arrivals, and so there is also access for passengers on a long haul First and Business Class British Airways or Qantas flight. Long haul economy passengers on AA also have access if they are Advantage Executive Platinum, as do BA long haul flights with British Airways Gold, or oneworld Emerald.

However Qantas must be in first or business class, with no frequent flyer access.

There is no guest access on any airline - only those with the right ticket / card get in the door, and the lounge staff are really tough on this.

There is no guest access.

All other passengers can buy an Arrivals Lounge One-Day Pass for USD $90 + VAT.

Video: American Arrivals Lounge

American Arrivals Lounge video - Click to play

American Arrivals Lounge video - Click to play

American Arrivals Lounge video - Click to play


American Airlines Arrivals London Heathrow Lounge
Rating 7 out of 10 3.5 star rating out of 5
Location Terminal 3, landside, lifts after exiting customs Terminal 3
Opening hours 0630-1530
CostArrivals Lounge Day Pass US$90 on all airlines
Access First & Business Class on American, British Airways, Qantas longhaul only. NO Frequent Flyer access.

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