Cathay Pacific The Arrival Hong Kong Lounge

CLOSED. This lounge closed permanently in early 2019. The only option is now to pay for the Plaza lounge.
NEWS: Closed permanently

Hong Kong Cathay Pacific The Arrival lounge review

This tiny box of the Cathay Pacific The Arrival lounge is a great place to freshen up after the long flights from Europe or over the Pacific. It is located in the passageway between Terminals 1 and 2 (after you've gone through passport control and customs).
Hong Kong Cathay Pacific Cathay Pacific The Arrival Lounge

Cathay Pacific Cathay Pacific The Arrival Lounge

It is quite hard to find: once you exit customs at either the top or bottom of Terminal 1, head to the centre, and follow the signs to 'Trains to City' and then, when you see three escalators heading into the basement marked 'Transport to Mainland China' and 'Tour/Hotel coach' follow these down. Go past the Plaza lounge, and the Cathay Pacific Arrival lounge is just before you enter Terminal 2. There are absolutely no signs to let you know this is where the arrivals lounge is before this point. As soon as you are inside, it's quite clear that Cathay Pacific was only able to buy a small space from the airport authority for construction. There really isn't a lot here, and indeed The Arrival is operated on behalf of Cathay Pacific by the Plaza Premium Lounge guys. One further note - you can get into the lounge if you are in transit, so long as you are in a same day transit exceeding four hours, and then you have cleared passport control and customs. However, you have to ask the question, why bother? Eligible transit passengers are entitled to use any of the four departure lounges anyway, which are much much better.

Food

There is a small buffet dining area with a small selection of food and drinks.
Hong Kong Cathay Pacific The Arrival Lounge Take the escalator on the right, down

Take the escalator on the right, down

Bar

There is no alcoholic bar, but there is a good coffee machine.

Bathrooms

There are eight fully equipped shower suites: you may have to wait some time until one is free in the early morning peak however.

Business Facilities

There are desktop computers with Internet access and Wi-Fi connections. There is a decent range of Hong Kong and international newspapers.

Access

Entry is very select: the only passengers entitled to use The Arrival are First Class, Gold tier and above Marco Polo Club members and oneworld emerald passengers arriving off a Cathay Pacific or Dragonair flight. If you are in Business Class you do not get any automatic entry.

Cathay Pacific The Arrival Hong Kong Lounge
Rating 7 out of 10 7 Star Rating by Loungeindex
Location Landside, by train station
Opening hours CLOSED


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